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Shephall Health Centre (Shephall Way Surgery)Ridlins End, StevenageHerts, SG2 9QZTel: 01438 312097
Our Practice Nurse runs a full package of Health Promotion clinics, these are held by appointment (click here for details).
We provide care in co-operation with the Lister Hospital where all mothers are referred for delivery. We do not provide care for home births.
Baby Vaccination Clinic is held with the Practice Nurse on Wednesday mornings.
Click here for immunisations schedule
We encourage you to use a home blood pressure machine if at all possible. However we do provide appointments with our HCA.
A full range of contraceptive care is provided by appointment including advice and the prescription of the different types of pills, the fitting of coils and injectable contraceptives.
All advice, even for those under 16, is of course confidential.
These procedures are only carried out by appointment with Doctor at reserved times.
Our Doctors and Nurses can provide advice and support. Our practice Nurses run Stop Smoking Clinics by appointment, as well as helping you access nicotine supplements on prescription. You can also ring the Herts Freephone helpline on 0800 389 3 998.
Any time, by appointment at least 8 weeks before travel. A travel form (available from reception or download one here) should be completed before this appointment is booked. Tetanus booster injections are advised.
Please book an appointment with the Nurse for advice.
Find out more about our Travel Clinic here
Foreign travel has evolved over the last decade allowing travellers the opportunity to visit virtually anywhere on the planet!
Whilst booking your holiday you may have been given advice from your travel agent regarding travel vaccinations therefore we advise that you make an appointment with the Practice Nurse to discuss your travel needs.
A pre-travel health assessment will recommended travel vaccinations relating specifically to your travel destination/s and will also provide time to discuss the risk of diseases such as Yellow Fever, Rabies and Malaria and decide if additional vaccinations or medication should be considered. The Nurse can advise on food and water safety, bite avoidance, and sun exposure.
It is equally important for people travelling abroad for other reasons, on business or to work, to also attend the surgery to discuss their requirements.
Ideally, we would advise you book to see the Nurse at least 8 weeks before your departure date, or as soon as you book your holiday, although, we realise that with many "last minute deals" on offer this may not always be possible.
We would always recommend that it is better to be vaccinated, (even if it is only a short time before you travel), than not at all.
Vaccinations available at the surgery
Additional travel vaccinations available at Travel Health Clinics (Please note these vaccines are chargeable)
There is further information about countries and vaccinations required on the links below:
Travel Health Questionnaire
To help us offer the appropriate advice, please download and fill out this form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Trips to far away destinations are increasingly popular and the lower costs plus faster transport, makes it feasible for the many. The variety of different adventurous type trips are also on the increase. This is all good news, however, with such diversity, the risk of travel to your health is increased and this makes the appointment with the nurse more complex. Please print and complete the travel risk form and hand in at reception at least 6 weeks before departure.
Travel Risk Assessment Form
Some services provided are not covered under our contract with the NHS and therefore incur charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Please note we do not complete:
If the Doctor has arranged for you to have blood tests, please note that all Blood Test Appointments at Lister Hospital, New QEII Hospital, and Hertford County Hospital must now be booked online at https://www.enherts-tr.nhs.uk/services/blood-tests/ or by calling 01438 284044 (Monday-Friday between 8am-9am and between 1pm and 2pm).
If you have been referred for other tests, such as X-rays or Ultrasound Scans, you will be contacted by the Radiology Department directly with details of the appointment.
The only service available as a walk-in service is Chest x-ray, available at:
Monday - Friday 8:30am to 4pm
New QEII Hospital:
Monday - Friday 8:30am to 4:30pm
Hertford County Hospital:
Monday - Friday 8:30am to 12:30pm and 2pm to 4:30pm
Please call the Surgery within 7-10 days for the results of your test. Please note some test results may take longer to be processed than others.
NHS East and North Hertfordshire Clinical Commissioning Group are looking to improve access to primary care services, including making appointments available at times that are convenient to patients through the GP Extended Access service.
The extended access service is starting in Stevenage from July 2018 and will be provided by Stevenage Health Ltd the collaborative company formed by all Stevenage practices.
What is the GP Extended Access Service?
The Extended Access Service provide routine evenings and weekend appointments with GP or Advanced Nurse Practitioner.
When are these appointments available?
Evening and weekend telephone consultations are available via the Extended Access Service:
Who can access these appointments?
From July 2018, patients registered with 7 GP Practices in Stevenage will be able to access the service.
How do I make an appointment?
In the first instance we would advise patients to contact their individual GP practice for more information on their extended access service and how patients can make appointments.
What can I be seen for?
A GP Extended Access appointment is exactly like an appointment at your own GP practice. The service can see babies and children.
Will I see my own GP and/or Acute Nurse Prescriber (Minor Illness Nurse)?
You will be seen by local GPs and ANPs, but it is unlikely that you will be seen by your own GP or ANP. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.
Will the GP I see have access to my medical record during my appointment?
Your medical record will, with your consent, be available to the GP/ANP that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice. Further information about how we use your medical record is available at on the CCG website here: http://www.enhertsccg.nhs.uk/mcr
For further information on the GP Extended Access service in East and North Hertfordshire as a whole please email: firstname.lastname@example.org or call: 01707 685 140.
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