BEFORE YOU PICK UP THE PHONE Send an eConsult - see the home page
Self Care https://www.nhs.uk/conditions/medicines-information/
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment necessary, just pop in to your nearest Community Pharmacist
NHS 111 https://111.nhs.uk/ or dial 111 to speak to NHS staff about a new problem. They can book appointments at the practice
Complete an eConsult see our home page instead of phoning for an appointment, Each request is reviewed and responded to within 24 hours.
Need to cancel an appointment please leave an answerphone message during our opening hours. After welcome prompt select 2 for appointments, after greeting select option to leave an answerphone message. You do not need to queue.
APPOINTMENTS
Demand for appointments remain high and not everyone needs to be seen by a GP nor another clinician. To ensure safety, there is a cap of how many appointments each clinician can deliver. We consider guidance from the BMA (British Medical Association), LMC (Local Medical Committee), etc
We have a multi-disciplinary health professional team. This means we can deliver more appointments than a traditional team of doctors. After asking the reason for appointment our team can direct you to the right professional at the right time. This does not always need to be a GP.
We offer a mix of telephone and in person appointments. A small number of pre-bookable and same day appointments. Audits show a high number of patients do not attend pre-bookable appointments, so please book wisely.
Nurse appointments can be booked in advance.
Our appointment line is very busy between 8.30am and 10.00am; and between 12noon and 2pm. If you are calling for other matters please ring outside these times.